La Fiesta - do not pay the winnings canceled the withdrawal of money

Hi marina89 - welcome to ThePOGG.com!

Unfortunately the group you have chosen to play with are both negatively listed here and inconsistent in their approach to managing complaints submitted to this service. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.

Before we try to contact the operator - specifically which term has the operator claimed you've breached?

Thanks,

ThePOGG

here is their answer Hello [EDIT],  Your withdrawal is decline, and account it blocked due to terms and conditions as following:  14.3 If we have a reasonable suspicion that you have committed or attempted to commit bonus abuse, either on your own or as part of a group, we reserve the right to - forfeit the bonus and any winnings from that bonus, - revoke, deny, or withdraw a bonus offer from you, - block any access to particular products or exclude you from using bonuses on these products, - exclude you from any future promotional offers, - terminate your account with immediate effect. Your deposit for 20€ will be refunded soon.  Regards,  LaFiesta Casino

very sorry that I can not attach a screenshot

I asked the operator to remove all my money bonuses and bonus offers

Hi marina89,

Can you forward a copy of the communication where you requested your bonus be removed to [email protected]?

Thanks,

ThePOGG

Yes I can

Can I add a JPEG format here?

I sent by e-mail

La Fiesta Casino have provided sufficient evidence to demonstrate that this player has registered a large number of accounts in breach of terms and conditions.

No further posts will be approved on this thread.

ThePOGG