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Lapalingo - Bet settled WRONG
Ruling
Resolved - The player had confirmed that they have managed to resolve this issue without our intervention.
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Player's Complaint
My bet was settled wrong. 510 Euro missing on my account. People should never deposit money into this shitty casino. Support is checking the mistake since days. There is nothing to check stupid cheaters. The Bet is settled wrong and should have paid 510 euro. What can i say more.? This casino sucks.
9 Responses
I placed a tennis bet. The Bet was won. Do not ask why, but Lapalingo settled the Bet as lost.
even after informing them politely about the mistake, they still did not correct it!! [EDIT]
Hi sstockner,
As stated above - please tell us specifically what the bet placed was?
Also - we do not allow unproven accusations of criminality. As such your post has been edited.
Thanks,
ThePOGG
Rodionov vs Donati. Rodionov wins first Set.
Rodionov won 6:3.
On another loosing ticket the same bet was settled correctly.
On my winning ticket the Bet is settled wrong.
Unfortunately I can't upload a screenshot here to show you the ticket
my Bet: [EDIT] result: [EDIT]
Hi sstockner,
Thanks for that. I'll contact the operator and see what we can find out for you.
ThePOGG
This complaint can be closed
Hi sstockner,
Thanks for letting us know - it is appreciated.
ThePOGG
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Agreement
sstockner consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Lapalingo
- Malta Gaming Authority
- Curacao eGaming
- Danguad Limited
March 27, 2019
Hi sstockner - welcome to ThePOGG.com!
Before we go any further, specifically what bet did you place?
Thanks,
ThePOGG