Leo Vegas - Max rule's not always a rule
Resolved - Leo Vegas offered a settlement which the player has accepted. Unfortunately they've also be inconsistent with the enforcement of their terms and conditions and as such have been moved to 'Not Recommended' status.
Read our Leo Vegas Casino Review.
I never had any issues with Leo Vegas so was surprised when they confiscated my winnings. They have a rule where players from the UK placing bets of 25% or more of the deposited amount in a single gaming round could potentially have their winnings removed. I have always bet more than 25%, on every bet I have ever made in this casino because I don't bet small. But the deposit limit of £1000 per deposit means I cannot simply over deposit. Anyway, "could potentially have their winnings removed" means they will only levy that against you if they decide to. I have in the past won at Leo Vegas but also lost substantial sums of money and they never minded me wagering upto 100% of my deposit on those occasions. They allowed me to and never said anything and never returned my deposits saying I couldn't do that. They were happy with my style of play. Until I won.
Then they roll out this harsh term on me. This means I have been in a no win situation. I lose, they keep quiet and keep the money. I win, they take the money from me and keep it. No bonus had been wagered so it is the most extreme of rules that no reasonable casino uses. But being a rule they wrote they can use it and have done on me and I suppose they will never pay me the money I won because of this. They returned the original deposit to my balance. Are they willing to do this on all of my deposits where I broke this horrible clause? Or just exercise it at their discretion being only when I win. I consider it to be upsporting in the extreme. When I make a bet with someone and lose, I always pay.
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