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Leo Vegas – won’t return deposit after closing account

Ruling

Found for the Casino - We have reason to believe that this complainant also submitted this complaint - Vegas Hero - Self Exclusion. Where you enter into a self-exclusion you are agreeing not to try and circumvent the automatic restrictions put in place to prevent you registering new accounts.

Read our Leo Vegas Casino Review.

Player's Complaint

Set my account up on Friday 27th april 2018, everything was fine.

I made a deposit of £100 pounds with no problem at all.

Half way through playing the slots my account was locked and closed as I had already had an account t previously apparently.

As I play at various online casinos I’m not always aware of the ones I have and haven’t signed up to.

However , they let me make the deposit with no problem and now they are refusing to Give me my Deposit back .

I don’t think it’s fair a casino can just take your money like that at all.

Read the casino review

3 Responses

ThePOGG
May 03, 2018

Hi rowland2244,

Before we go any further I need to ask you whether you've ever submitted a complaint to this service before?

ThePOGG

ThePOGG
May 10, 2018

Hi rowland2244,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
May 16, 2018

Hi rowland2244,

If we haven't heard from you by Friday the 25th of May I'll assume you no longer want our help and close this complaint.

Thanks,

ThePOGG

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