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Lionel Bet - Help

Ruling

Found for the Casino - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they did exceed the maximum allowed bet.

Read our Lionel Bet Casino Review.

Player's Complaint

Hi a deposit over £600 £20 each time them won 3000 they won’t pay out if this can’t be resolved am going gambling Commission tv shows etc please help ! Please send me a email we’re a can send screen shot of it ! Also prism Marketing email sayin there not there license holder [EDIT]

Read the casino review

5 Responses

ThePOGG
November 26, 2020

Hi betsta12 - welcome to ThePOGG.com!

As a UK citizen you should only be playing with operators that hold a UKGC license. Lionel Bet do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Specifically why have the operator refused to pay your winnings?

Thanks,

ThePOGG

betsta12
November 26, 2020

Hi it’s not letting me upload pitches here !!! The said on many occasions the accept uk players and a won £3000 the day the not payin coz a wagered more than my deposit but it woz money a won to up my stake a won it , it woz real money not a bouns !!! And prism Marketing is sayin there no connection with Lionel Bets so there a fraud to please help me get my winnings or my £680 back thanks

ThePOGG
November 29, 2020

Hi betsta12,

What exactly did the operator tell you was their reason for non-payment?

Thanks,

ThePOGG

ThePOGG
December 6, 2020

Hi betsta12,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
December 13, 2020

Hi betsta12,

If we haven't heard from you by Friday the 25th of December I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

betsta12 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Lionel Bet
  • Prism Marketing

November 26, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.