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Lionel Bet – Help!

Ruling

Found for the Casino - The player couldn't withdraw as they had not completed the wagering requirements associated with the bonuses they had claimed.

Read our Lionel Bet Review.

Player's Complaint

Yesterday I deposited €210. I wagered all my bonus money and lost it all on bonus slots. Then I played with my real money on real soccer matches on sportsbook. I managed to retrieve €103.51 so I was €106.49 in losses. They have a minimum withdrawal of €100 but I could not withdraw. I was told it was bonus money and I still have over €27,000 to roll over before I can withdraw. I am clearly being scammed. Please can you help?

Read the casino review

2 Responses

ThePOGG
Aug 23, 2020

Hi dazzarazza - welcome to ThePOGG.com!

As a UK citizen you should only be playing with operators that hold a UKGC license. Lionel Bet do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
Sep 07, 2020

Hi dazzarazza,

I've spoken to Lionel Bet about this issue. You were unable to withdraw at the time you attempted as you had not completed the wagering requirements associated with the bonuses you had received. You have subsequently played down your balance.

Thanks,

ThePOGG

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Agreement

dazzarazza consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Lionel Bet
  • Prism Marketing

August 23, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.