Magik - Self exclusion not respected

Hi nice123 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.

Thanks,

ThePOGG

Hi nice123,

Magik Casino have informed us that your account has been closed. Can you provide records of the occasions where you informed the operator of your gambling addiction?

Thanks,

ThePOGG

Hi,

Thank you for getting back to me, at long last they have closed my account.

I have sent a email with the copies of the mails I sent to them.

Kind regards

Hi Nice123,

The operator informs us that they have emailed you. Can you tell us what they said?

Thanks,

ThePOGG

The only email I received from them was to say my account has now been closed, nothing else.

Hi Nice123,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

Thank you for trying, I hope others avoid this casino at all costs.