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Marathon Bet - The casino took my money and closed my account


Found for the Player - Marathon Bet have informed us that they will not discuss this issue due to "data protection" laws. This is a false barrier that can be easily overcome.

Read our Marathon Bet Review.

Player's Complaint

Hello. My account was blocked because I allegedly use it not for the game. At first, I sure I used the account for the game. I don 't know more ways to use the account at the casino. Besides, what evidence does the casino have to? I want to see it. In the last letter, casino support wrote that they had "reason to believe" there was a breach. The assumption and suspicion is not yet a breach, so it doesn 't give them the right to pick up my winnings. Further, it seems suspicious to me that they block my account when I win a significant amount. I think it 's an attempt not to give me a legitimate win by deceptive means.

Read the casino review

2 Responses

December 3, 2019

Hi astrologer - welcome to!

I'll contact the operator and see what we can find out for you.



December 13, 2019

Hi astrologer,

Sadly Marathon Bet have informed us that they will not work with us in the management of player complaints.

Their justification for this is "Data Protection", however this is a false barrier as we discussed in this article - The Data Protection Lie - Using a Legal Misdirection to Legitimise Bad Practice.

Sorry we could not be of further help.


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Astrologer consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Marathon Bet
  • Curacao eGaming
  • Marathon Alderney Ltd

December 3, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.