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Mirror Bingo – free spins

Ruling

Found for the Player - Despite our repeated efforts to contact Mirror Bingo to discuss this issue, we have received no response from the operator what-so-ever.

Read our Mirror Bingo Review.

Player's Complaint

Having issues with Mirror Bingo. While playing Heart of the jungle the game is stuck in free spins with one spin remaining with a balance of £72.40. Now the last spin could be a win spin or a dead spin but the game doesn't move on from there. Tried 3 different browsers and laptop and tablet. When you reload the game it sticks at same position. The response from Mirror Bingo is there is no game stuck on my account.Screenshots have been sent to them and their response is there is no stuck gaming session on my account.

Read the casino review

2 Responses

ThePOGG
Jul 02, 2019

Hi cazza247 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Jul 26, 2019

Hi cazza247,

Unfortunately after repeated efforts to discuss this issue with Mirror Bingo we have received no response what-so-ever. At this juncture I have no reasonable expectation of this changing.

All we can suggest at this stage is contacting Mirror Bingo's ADR IBAS.

Sorry we couldn't be of more help!

ThePOGG

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cazza247 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Anonymous

June 26, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.