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Mobilbet - Requires money

Ruling

Declined - This complaint significantly exceeds the maximum length of time players have to submit a complaint to this service.

Read our Mobilbet Casino Review.

Player's Complaint

2015-01-06 and 2017 I wrote to Mobilbet that I want to close my account permanent because I have gambling issues/addictions. And they confirmed that the closed my account permanent. I have evidence for all this at mail. But I have still could open my account twice after this and loosed 45463,57 euro. Its all my life they have distroyed beacuse of this.

So now I demand this money back as they have made a big and serious mistake.

Read the casino review

1 Responses

ThePOGG
April 14, 2021

Hi fiore84 - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to assist you in this instance.

Firstly this issue significantly exceeds the 18 month time frame within which players can submit a complaint.

Secondly, the issue is so old that it predates any current regulatory standared, either under the Swedish or MGA licenses.

Finally, this is a group who refuse to discuss complaints with us even under ordinary circumstances.

You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.

Sorry we could not be of more help!

ThePOGG

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Agreement

fiore84 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mobile Bet
  • United Kingdom Gambling Commission
  • Co-Gaming Limited

April 14, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.