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Mr Bet - Ban with made up reason

Ruling

Found for the Player - Despite our repeated efforts to contact MrBet to discuss this issue we have received no response whatsoever from the operator.

Read our MrBet Casino Review.

Player's Complaint

I used the 10€ free bonus on Mr. Bet and wanted to withdraw my winnings. I also made a small payment so I could withdraw. But they banned my account a day later and the support keeps telling me I did use multi accounts when I clearly did not.

Read the casino review

2 Responses

User icon
thepogg
December 7, 2021

Hi 4Manners - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
thepogg
December 26, 2021

Hi 4Manners,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

4Manners consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mr.Bet
  • Curacao
  • Faro Entertainment N.V.

December 6, 2021

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.