– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

MrWin - accused of fraud


Found for the Casino - MrWin casino have provided evidence demonstrating that this player's account is unnaturally associated with other player accounts. As such we will take no further part in the representation of this complaint.

Read our MrWin Casino Review.

Player's Complaint

Hi, i deposited 50 EUR on the website and i received a 50EUR first deposit bonus.After this i found out that i have to play with my bonus money 24 or more times with this money to be able to WD, either the bonus or my money. I tried to cancel my bonus, but from the site told me that this is not possible. So i started playing, i have placed a lot of bets and on the end i was able to Wd my bonus, which i didn't do, till the moment i found out the my account is limited out of nowhere, since i didn't play for around two weeks. I didn't received any kind of email or notification what is going one, so i decided to Wd my money. The money i got in that time in the account where 391EUR. I request i WD and two days latter i found out that they cut all of my money and they left in the account only the 50eur deposit that i made.When i asked them what is going on, they came with excuse that i have made multiple accounts to take advantage from the first deposit bonus they are giving and they told me that they have 10 account like mine and i am a fraud. I am asking you for help because i think that they are taking advantage from the people and they think that nobody will look after his right and think that this behaviour in unacceptable and there should be sanctions for that kind of website. And now i found out that my account is blocked.

Read the casino review

2 Responses

November 10, 2017

Hi dminev - welcome to!

I'll contact the operator and see what we can find out for you.



December 8, 2017

The EveryMatrix team have provided us with enough evidence to establish that this player has violated operator terms and conditions and is likely to be engaged in fraud. As such we will take no further part in the representation of this player.


Leave a Reply

You must be logged in to post a comment.


dminev consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

November 10, 2017

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.