No Bonus - The casino took your winnings
Read our No Bonus Casino Review.
On 31.12.2020, I registered at this casino and made a deposit of 400 euros. 03.01.2021 I played in blackjack. The game was fast, as I made a bet of 200 euros, doubled it, as the rules of the game allow, and won. My balance was 800 euros. I bet my winnings on the withdrawal. 05.01.2021 I received a request for documents to verify my account. I sent what was required of me. 08.01.2021 I was asked for an additional document and I immediately sent it. 11.01.2021 I received a letter that the withdrawal of 400 euros, which were already confirmed by the deposit. and in the second letter from the casino, I was informed that my account was blocked by the decision of the management. Then I sent 2 emails asking why my account was blocked and received 2 identical responses that the blocking was decided by the administration and they could not provide me with more information. I believe that here the casino behaved in the most brazen way, simply appropriating my winnings! I did not break the rules, I completely passed the verification procedure! I ask you to respond to my complaint, because you can't do this with players, I only made 1 game! Please help me to take away from the casino my winnings, which they decided to appropriate for themselves!
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