ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Novibet - investigation

Ruling

Found for the Player - Despite our repeated efforts to contact Novibet to discuss this issue we have received no response whatsoever from the operator.

Read our Novibet Casino Review.

Player's Complaint

Novibet deactivated my fully verified account even after i provided proof of mobile phone ownership. Account under investigation for over a month. Withdrawals of 500£ rejected and live chat wont give any timeframe or reason for the investigation.

Read the casino review

2 Responses

User icon
ThePOGG
April 3, 2020

Hi manutdrule86 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
April 25, 2020

Hi manutdrule86,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

All we could suggest is contacting the operators ADR, IBAS. Alternatively, if you wished to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialises in the remote gambling sector.

Sorry we could not be of further help.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

ManUtdRule86 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Novibet
  • United Kingdom Gambling Commission
  • Novigroup Limited

April 3, 2020

United States country flag