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Pelaa - delayed payment

Ruling

Resolved - The submitting player has confirmed that they have managed to resolve this issue with Pelaa casino.

Read our Pelaa Casino Review.

Player's Complaint

Hello dear manager first of all my english is not good I hope my writing is understandable I open one account 10day ago in pelaa casino 3 4times deposit and last times win and cash out send my documents 4day ago toda casino send for I one email they want me ,my bank statements for 3mnth ago in genesis casino reason deposit proof of this I also no deposit for pelaa with my bank card just deposit with paysafecard this mafia does everything to avoid my gain.Thanks for support

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3 Responses

ThePOGG
July 29, 2019

Hi bobarley007 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

bobarley007
July 29, 2019

Hi dear manager I want to report my problem is over Thanks for support

ThePOGG
July 30, 2019

Hi bobarley007,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

bobarley007 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Pelaa
  • Malta Gaming Authority
  • Curacao eGaming
  • Genesis Global Limited

July 29, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.