Planet 7 - Delayed Payments
Resolved - The operator claims this player has been paid and the player is non-responsive so we assume that they've received their funds.
Read our Planet7 Casino Review.
I have 7 withdraws pending for $15107. To date $8607 has been approved but not paid. The remainder has not yet been reviewed by the casino. They are beyond their terms and conditions for both approvals and payments.
They have confirmed all of my documentation is up to date and that my wire transfer information is processed and correct. However, I can't get them to even tell me when I will be paid.
I have screen shots of every request and approval. I have saved chat transcripts with their agents. I have notes from the phone calls I've made.
I'm only asking that they pay me and abide by their commitments.
Thank you in advance for any help!!
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Hi mfrasher - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you, but you should be aware that this group are well known for being very slow to pay so this may take some time.