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Planet7 – Delayed withdrawal

Ruling

Resolved - Planet7 Casino informs us that this player has been paid in full. The player is non-responsive to our requests for an update so we assume this is true.

Read our Planet7 Casino Review.

Player's Complaint

I won and made several withdrawals and I am getting a run around about when they will be paid I do realize there is $2500 a week allowed and was told that because I am not playing as much it takes longer ???? I would just like to get paid

Read the casino review

4 Responses

ThePOGG
Sep 07, 2018

Hi jsanders1956 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you. However you need to be aware that this operator is part of a group that consistently take a long time to both respond to complaints and pay so this is unlikely to be a quick process.

Thanks,

ThePOGG

ThePOGG
Nov 27, 2018

Hi jsanders1956,

Planet7 have provided a list of transactions showing that the final installment of your balance was paid on the 23/11. Can you confirm receipt of your funds?

Thanks,

ThePOGG

ThePOGG
Dec 06, 2018

Hi jsanders1956,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Dec 14, 2018

Hi jsanders1956,

If we haven't heard from you by Friday the 21st of December I'll assume you've received your withdrawals and close this complaint.

Thanks,

ThePOGG

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