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Planet7 - NO PAYMENT


Resolved - Both the submitting complainant and Planet7 Casino have informed us that this issue has been resolved and the player has received their funds.

Read our Planet7 Casino Review.

Player's Complaint

I received a $200 chip to play with I achieved the betting requirements and have a pending withdrawal of $500 and I understand that according to the rules of the chip I can only receive $200 which is fine except it has been a month since November 9, 2020 since I requested the withdrawal and it is still in pending. Thank You

Read the casino review

4 Responses

User icon
December 20, 2020

Hi graceella - welcome to!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.


User icon
January 10, 2021

Hi graceella,

I can see that the Planet7 rep contact you directly. Can you confirm receipt of your funds?



User icon
January 11, 2021

I want to thank you for your help i have received payment

User icon
January 17, 2021

Hi graceella,

Thanks for letting us know - it is appreciated!


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graceella consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Planet 7

December 20, 2020

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