ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Planet7 - no payout for 3 weeks

Ruling

Resolved - This player has confirmed that they have received the balance that they are due from Planet7 Casino.

Read our Planet7 Casino Review.

Player's Complaint

I have been given a scamlike run-around by having my payout DECLINED over 5 times, even after completing playthroughs and all terms.

Countless attempts with LIVE CHAT and only scripted answers with no payout results.

I ask to ESCALATE the chat each time and still the same fake answers. Been like the movie Groundhog Day. I'm mad as heck!!!!!!

Read the casino review

3 Responses

User icon
ThePOGG
January 17, 2019

Hi saeheykid - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are well known for exactly this type of problem. We will try to contact the operator on your behalf but you should expect this to take a long time.

Thanks,

ThePOGG

User icon
ThePOGG
February 22, 2019

Hi saeheykid,

Sadly after a very extended time period trying to chase this operator to address this, amongst many other, issues our lines of communication have broken down effectively entirely.

At this juncture I have no reasonable expectation of being able to help you further.

Sorry!

ThePOGG

User icon
ThePOGG
February 26, 2019

Hi saeheykid,

The operator has got back in contact over the weekend. They inform me that you have now been paid (less the bonus funds which were non-withdrawable). Can you confirm this?

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

High Roller Casinos

Agreement

saeheykid consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Planet 7

January 17, 2019

United States country flag