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PlayOjo – won’t credit me for deposit made through Gigadat

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved without our intervention.

Read our PlayOjo Casino Review.

Player's Complaint

I deposited via e transfer through gigadat. I quoted the reference number required in the info section of the emt. This was on the 17th. I've attempted to be in regular contact with staff at playojo and they keep telling me to wait for an email that has yet to arrive.

Read the casino review

4 Responses

ThePOGG
Nov 20, 2019

Hi dmj123 - welcome to ThePOGG.com!

With the greatest of respect you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 6th of December let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

ThePOGG
Dec 06, 2019

Hi dmj123,

Are you still experiencing issues?

Thanks,

ThePOGG

dmj123
Dec 07, 2019

No it's been refunded. Thank you

ThePOGG
Dec 10, 2019

Hi djm123,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

dmj123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • PlayOjo
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Skill on Net Ltd

November 19, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.