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Found for the Player - While this group have never been entirely reliable in their response to complaints, they are now completely non-communicative. As such there's nothing we can do to help players resolve their issues.
Read our Prism Casino Review.
Hello
I'm requested withdrawal on 12/30/2016 $666 that was approved on 01/12/2017 $ 567
I read contacted prism casino on email live chat
But nobody Answers my question and I'm still waiting my check over 3 months
Now I need your help
Thanks
Hi goncalves,
Unfortunately, while this group were initially responsive to our enquiries about your complaints they are now entirely unresponsive to our communications regarding any of a host of complaints we've received against them.
As they do not have a gambling license we cannot refer you on to a regulator to review your case.
I do however know that their rep is still responsive to the team at CasinoMeister, so it may be worth your while to try there.
Sorry we couldn't be of further help,
ThePOGG
The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.
Disclaimer:
The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.
Hi goncalves - welcome back!
While I will make efforts to contact this operator I need you to understand from the start that this is an operator that is routinely non-responsive to complaints posted with this service, they are the most complained about operator this year and they've been Blacklisted for these reasons. In short it's unlikely we'll receive any response from them.
Nevertheless I will make efforts to contact them and see if we can get anything back for you.
Thanks,
ThePOGG