Punt - Jackpot and withdrawal payout
Found for the Casino - This player has been paid the maximum amount that their were allowed to win based on the terms of the bonus they claimed.
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herewith I want to lay a complaint against PUNT ONLINE CASINO
On 8/09/2019 I was busy playing with my coupon and won the jackpot of R8300 and something on the Triple Twister game during my play. I had money on my game that exclude the jackpot money and cash out R9000. See attachedment as proof. This morning when I check it shows only R600 and I contacted punt consultant which inform me that they rectified it because I won it during my coupon. I explained to them that it was the Jackpot and not the money that I had toe play through as part of the wager bonus. Normally it the wager bonus amount are not played through it shows there nothing to pay out. I cash out my jackpot money and it cash out.
Now PUNT casino says it can’t be pay out because it was part of the coupon. If that was the case the why did it pay out when I withdrawn the money. See attachment
I have proof and herewith it is that I cashed out and it shows that I did.
I want my jackpot money of R8300 and something on triple twister and it shows that it was won because it was on R8300 and something and know it’s on R1000 Nkosi phones my from punt casino and said finance offered to pay me R3000 and not 9000. I said pay it but I will still continue laying an complaint. I’m still waiting for my R6000 to be paid out and on 13th September I withdrawal R2200 and they still delay on my payout they are deliberately delaying my withdrawals i after my complaints
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