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Ramses Gold – Responsibity

Ruling

Found for the Player - As is standard for the Game Tech Group, Ramses Gold casino have offered no response what-so-ever to this complaint.

Read our Ramses Gold Casino Review.

Player's Complaint

Hi, I realise how many complaints you must get about Game Tech casinos but I could do with some advice. I have a serious gambling addiction and have excluded myself from all the casinos I can find. The Gametech group however will not exlude me - they just continue to take my money. So when I have the urge to gamble I just go there! Is there any way I can take action? I am losing thousands of pounds I do not have. Any advice would be appreciated. [REMOVE]

Read the casino review

2 Responses

ThePOGG
Apr 04, 2018

Hi amesgeorge,

In practical terms there's very little we can suggest you do. This group are well known for this type of practice and their regulator are not likely to take any action about it.

What I can recommend you do is download and install our new, free, tool BetBlocker. This tool will allow you to block your device from accessing over 4k different gambling operators websites including all of the operators associated with this particular group. It is still in beta test mode, so if you encounter any issues please let us know and the will be launching the mobile versions of the tool over the next few weeks.

Sorry I cannot offer a more direct way of getting the operator to take responsibility.

ThePOGG

ThePOGG
Apr 20, 2018

Hi amesgeorge,

Unfortunately after repeated efforts to communicate with the operator about this issue we've had no response what-so-ever. At this point I have no reasonable expectation of this situation changing. As such I'm afraid there's nothing we can do.

I'm sorry we cannot be of more help!

ThePOGG

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