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Real Vegas – missing balance

Ruling

Found for the Player - As has become standard for the Real Vegas group we've received no response to this complaint and the player has not been paid.

Read our Real Vegas Casino Review.

Player's Complaint

I didn t pay to much attention at the time cause I didnt expect it to dissapeer I hit a feature and allof a,sudden iwatched it go up to about 11000 and I took a photo to send to my girlfriend had a few more hits and it dissapeared ive sent the numerous email and only get an automated response say t g ey will get back to me

Read the casino review

2 Responses

ThePOGG
Jan 27, 2017

Hi whistle - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group of casinos that is both unlicensed and non-responsive to player complaints posted at this site. I will make efforts to contact the operator but need you to understand at the outset that it is unlikely we will have any success.

Thanks,

ThePOGG

ThePOGG
Mar 03, 2017

Hi whistle,

After repeated efforts to contact this operator about your complaint we've received no response what-so-ever. I'm sorry to say that at this point I don't have any reasonable expectation of this situation changing.

As this operator carries no license and is unresponsive to other dispute mediation services there's nothing further I could suggest to resolve this issue.

Sorry we can't be of more help!

ThePOGG

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