Redbet - double standards
Found for the Player - Despite offering Redbet every opportunity to resolve this issue we have not received a satisfactory response to this issue.
Read our Redbet Casino Review.
I recently signed up to Redbet and has some success. After withdrawal verification was taking an age, so I inevitably reversed the withdrawal and lost (which is what they want of course).
My issue is this. Upon further reading on their policies on slow verifications and payouts, I see that Redbet confiscate winnings and refund deposits from players who have previously excluded from Mr Green. Upon initially signing up I was unaware that these two casinos were connected (they operate on different UKGC licenses). Now, I have played at Redbet on more than one occasion since my permanent self exclusion with Mr Green (in 2014).
If Redbet are confiscating winnings from players who are excluded with Mr Green, how can they keep my losses from those in the same situation? I've contacted them about this and they keep delaying response.
the casino review
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