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Redbet – saying Super150 bonus code not available.


Resolved - An issue with an expired bonus code has been rectified and the player has received their SUPER150 bonus as advertised.

Read our Redbet Casino Review.

Player's Complaint

I deposited £135 with redbet casino using the bonus code SUPER150 listed on this website, the deposit went through but I had no bonus, I then contacted their live chat who told me the SUPER150 bonus is not useable and then told me I had to wager my money once over before making a withdrawal, this seems out of order since it didn't tell me the code wasn't useable when I deposited, as I wouldn't have deposited if it had. When I said this the customer service agent simply said "sorry but that's how it is" Where I then proceeded to lose all my money.

Read the casino review

4 Responses

Sep 01, 2017

Hi dpt1991 - welcome to ThePOGG.com!

If this bonus code has expired the operator have not informed us about that. I'll contact the operator and see what we can find out for you.

One point - that you've played with and lost your deposit before making this complaint is likely to complicate this situation further. Where there's an issue like this you need to stop playing and contact us right away.



Sep 22, 2017

Hi dpt1991,

Firstly apologies for this taking so long. It shouldn't have.

I've spoken to Redbet and they've reactivated the bonus code and offered to provide you with the bonus fund you didn't receive. They have tried to contact you to inform you of this.

Let us know if this is something you are interested in?



Sep 22, 2017

Hello yes they contacted me the other day and the issue has been resolved. Thank you for sorting this out for me it is greatly appreciated, I just wasn't sure where I was supposed to reply to.
Kind regards
David Taylor

Sep 25, 2017

Hi dpt1991,

Just a quick response to say I appreciate you confirming that this issue's been resolved.


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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


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