English in United States
Resolved - Rembrandt Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our Rembrandt Casino Review.
i tried to withdrawal a part of my fundings on the 24-06-2021 (i have 660,99€ on the casino but just tried to withdrawal 245,99€). Since this date i didnt get verified or get the money. They say always that they have to check my documents. But nothing happens.
Thank you for help
Unfortunately this operator has been non-responsive to our repeated contacts regarding this issue.
All we can suggest at this is that you contact the operator's ADR IBAS.
Sorry we could not be of more help!
Our understanding is that this matter has been resolved and that you have been paid. Can you confirm receipt of your funds?
I'm following-up on the above?
If we haven't heard from you by Friday the 8th of October I'll assume you no longer need our assistance and close this complaint.
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Rembrandt Casino – non-verification & non-payment
Posted by dersla3r88
August 2, 2021
dersla3r88 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
August 2, 2021
Hi dersla3r88 - welcome to ThePOGG.com!
Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.