Rich - closed my account after I have been waiting on my withdrawal
Resolved - After a significant delay in processing this payment the submitting player has now confirmed that they have received their funds from Rich Casino.
Read our Rich Casino Review.
Hello I won 800 dollars on rich casino on the 16 August. It took about two weeks to be verified. I withdraw my 800 and after 5 days they said my bank had declined my payment. So I tried again with a different withdrawal method. After 7 days I received a email saying
Please be informed that our Management Team has decided to bring our business relation to an end, and to permanently close your Rich Casino account.
Kindly note, this decision is final and irrevocable. Thank you for your understanding in this matter.
We wish you the best of luck in future endeavors.
I was shocked and ask why this was and they said this is just the managment decision and can't be changed she also said the withdrawal was sent on the 12th September and I should received it but the 24th and to contact them when it's there. I just keep getting told different things. This is just doing my head it the street and stuff. Is there anything you can do. I have all copies of emails and screenshots of my winnings and chat history. Thank you
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