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Ruby Slots – missing funds

Ruling

Resolved - This player has been entirely non-responsive to our repeated requests for further information. As such we assume they no longer need our help.

Read our Ruby Slots Casino Review.

Player's Complaint

I was playing double your luck I had $538 I had already been playing for awhile @ $15 per spin hit the spin button and my balance went to $38.00 they took $400 I went to the chat room and have gotten no response

Read the casino review

3 Responses

ThePOGG
Mar 05, 2018

Hi joshnoel1 - welcome to ThePOGG.com!

Before we go any further I need to ask you to provide detail on how much you deposited and what bonuses you accepted?

Thanks,

ThePOGG

ThePOGG
Mar 23, 2018

Hi joshnoel1,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Mar 30, 2018

Hi joshnoel1,

If we haven't heard from you by Friday the 6th of April I'll assume you no longer need our help with this issue and close this complaint.

Thanks,

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.