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Slot Hunter - Deposit still not on my accounts balance ( 5 days after deposit )

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Slot Hunter Casino Review.

Player's Complaint

i did a deposit on the 23.8.2021 and the transaction is done on my bank account, today is the 28.08.2021 and i still dont got the money on my balance on the casino site. ive been contacting the support since the 23. every day, multiple times.

i send them screenshots of the deposit..

now after 5 working days they still tell me "we kindly ask you to wait"

it seems like they dont even try to fix the problem.

Read the casino review

4 Responses

User icon
thepogg
August 29, 2021

Hi Noitronix - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 10th of September let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
September 11, 2021

Hi Noitronix,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
September 18, 2021

Hi Noitronix,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
September 25, 2021

Hi Noitronix,

If we haven't heard from you by Friday the 8th of October I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Noitronix consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slot Hunter
  • Malta Gaming Authority
  • N1 Interactive Ltd

August 28, 2021

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