Slot Madness – Extremely long withdrawal payment
Unresolved - Slot Madness claim that this player has opened multiple accounts and as such is not entitled to this withdrawal, but have not provided any evidence to support this.
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I had applied for a $2200 withdrawal December 8 2017. I sent in paperwork required all but one credit card, which I couldnt find. December 22 (?) 2017 I found the card and sent it with supplimental documentation. I have since then used the Live Chat option to follow up as well as resend the documentation no less than 5 times. Each time a pleasant enough person on the other end researches and says I am missing the credit card that I have sent back in December, ultimately they say to resend the information and give me a polite, non specific apology for the delay. I went a step further and again sent all the information in one email, last week and have received no acknowledgement or reply at all. It is so frustrating. So here I am almost 2 months from the completion of their requirements and have no idea where I stand and am angry that I trusted it was a legitimate site. I have spent far more than I am requesting ( I know, that is the point, for them to make money). I met all requirements and they have stated no dispute with my withdrawal, they just keep denying that I have met my burden of proof documentation, which I have and I have emails to prove. So here I am, reaching out to this site for help! Thank You for your consideration.
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