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Slot Madness – Refused to pay winnings

Ruling

Found for the Casino - All online gambling operators prohibit registering more than a single account. If you set-up extra accounts there is nothing we can do to help you.

Read our Slot Madness Casino Review.

Player's Complaint

We got all the way through to email confirmation that the funds were going to be deposited in my account and then I was abruptly told by one of the chat representatives that it had been decided I had breached the terms and conditions and the decision was final and they refuse to give me a contact email or contact number for management to dispute this decision and close my account due to the fact of an accidental multiple accounts which was created in Error on my mobile device They refused to take my complaint any further than the chat and several times refused a contact number or email address to dispute the matter as well

Read the casino review

1 Response

ThePOGG
Mar 08, 2019

Hi tracey1982 - welcome to ThePOGG.com!

Unfortunately there's nothing we can do to help you in this instance. Setting up multiple accounts is an activity that is prohibited by all operators. If you've done this - accidentally or otherwise - you are in breach of terms and conditions and the operator are within their rights to void all activity on the accounts.

Sorry we could not be of further help.

ThePOGG

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tracey1982 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slot Madness

March 7, 2019