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SlotJoint - too long withdrawal proccessing

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Slotjoint Casino Review.

Player's Complaint

i requested i withdrawal over 1 week ago. uploaded my documents two weeks ago. my withdrawal is still not processed and the last change was today from pending to checked out. i would like to know when my withdrawal will be completely proccessed. thanks for the help

Read the casino review

4 Responses

User icon
ThePOGG
February 27, 2021

Hi schwabo - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 5th of March let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
ThePOGG
March 7, 2021

Hi schwabo,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2021

Hi schwabo,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
March 21, 2021

Hi schwabo,

If we haven't heard from you by Friday the 2nd of April I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

schwabo consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SlotJoint
  • Curacao eGaming
  • NORTHERN ENTERTAINMENT N.V.

February 27, 2021

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