SlotJoint - too long withdrawal proccessing
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
i requested i withdrawal over 1 week ago. uploaded my documents two weeks ago. my withdrawal is still not processed and the last change was today from pending to checked out. i would like to know when my withdrawal will be completely proccessed. thanks for the help
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Hi schwabo - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 5th of March let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG