unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

Slots Magic – Havent recieved my prize

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and they have received their funds.

Read our Slots Magic Casino Review.

Player's Complaint

I won a a tv valued at 500 from slots magic by getting a certain amount of points . That was an offer from the casino manager.anyways i won a bottle of champagne from there which i recieved that but not the tv tho .the keep telling me its not thier fault .im just tired of not getting what i have won from them.cause this the second casino that has done this to me . There sure take my money but when its time to pay the give a hell of a time .

Read the casino review

3 Responses

ThePOGG
Mar 23, 2020

Hi chooch77 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Chooch77
Mar 28, 2020

I have recieved my prize yesterday

ThePOGG
Mar 31, 2020

Hi Chooch77,

Thanks for letting us know - it is appreciated.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

chooch77 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slots Magic
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Skill on Net Ltd

March 23, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.