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Slotsnbets - Deposit not credited

Ruling

Found for the Player - Despite our repeated efforts to contact SlotsNBets to discuss this issue we have received no response whatsoever from the operator.

Read our SlotsNBets Casino Review.

Player's Complaint

Slotsnbets took my £500 and never credited it, [EDIT]

Sorry was no option to select this casino in drop down box

Read the casino review

2 Responses

User icon
ThePOGG
February 20, 2021

Hi 233468 - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. SlotsNBets do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
March 21, 2021

Hi 233468,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

233468 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 007 Slots
  • Curacao eGaming

February 20, 2021

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