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Svenbet - terms breach

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Svenbet Review.

Player's Complaint

Hello,

My name is [EDIT], i am from Argentina, i am 24 years old.

I have a problem with the casino Svenbet License No. 8048/JAZ2021-155 my ID is 5751282, and I am registered with the email [EDIT].

The problem is the following: the casino withheld my money for months (1368 dollars) due to alleged security problems, and then removed 1068 dollars from my balance due to an alleged breach of the terms and conditions, which is totally false.

Read the casino review

3 Responses

User icon
thepogg
December 16, 2022

Hi ises10 - welcome to ThePOGG.com!

Please quote the communication you received from the opeator about this matter.

Thanks,

ThePOGG

User icon
thepogg
December 24, 2022

Hi ises10,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
December 29, 2022

Hi ises10,

If we haven't heard from you by Friday the 13th of January we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

ises10 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Svenbet
  • Curacao
  • CW Marketing B.V.

December 16, 2022

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