Tangiers - Unethical self exclusion
Resolved - A Responsible Gambling issue at Tangiers Casino has been resolved and the player has confirmed that they have received their refunded deposits.
Read our Tangiers Casino Review.
Hey! Ive tried to self exclude from tangierscasino due yo gambling addiction. The chat was quite responsive until i told them i wanted to self exclude permanently due to gambling addiction which i stated in the chat, the chat assistant asked me again why i wanted to close my account and i told them gambling addiction again. The chat went quiet for about 15min after several messeages from me i got connected to a chat assistant who told me he had added 25eur free cash to my account and told me that future deposits would be insured by 10% cashback. But if i still wanted to close my account i could contact support by email. Highly unethical and not in accordance with their own responsible gambling policy. I have not gambled anymore after asking for them to close my account so i dont have any funds to contest and have emailed there support as instructed.
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