Tangiers - Withdrawal and constant mess around
Resolved - Tangiers Casino informs us that this complaint has been resolved. The player is non-responsive so we assume this to be the case.
I purchased a $10 paysafe on the 27/04/17 and put it on my Tangier's casino account and won $9,000 initially but I tried withdrawing $4900 which was cancelled due to not enough I'd verification I then proceeded and provided everything they asked me for and fully verified my account I then tried to withdraw $4650 in my ecopay account which I only received $100 I then emailed them extremely upset and disappointed arguing the fact that my winnings are actually from my prepaid purchase voucher and not from conve bonus chip, after a few emails they then returned the remaining $4550 back into my account I then again tried withdrawing it all then again declined due to identification which I have done so multiple times I also have all of these emails and conversations had with all employees and then I got a further $400 withdrawn from my account leaving it at $4150 and I tried again to withdraw the remaining $4150 and got declined for again identification, I have requested multiple times for a contact phone number which has not been provided and I'm being told I can only take out $500 a week but when I initially made my first attempt to withdraw on the 30/04/17 it was actually a no max cash payout promotion which my partner has screen shots of the conversation I would like to retrieve all my winnings... Thank u
the casino review
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