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Tangiers - Withdrawl

Ruling

Found for the Casino - Tangiers Casino have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Tangiers Casino Review.

Player's Complaint

I made a deposit of $250 plus the bonus. Played through and won enough money that t didn’t still count as a bonus. Decided to withdraw funds after I successfully went through the verification process. No more than two days later and my account has been suspended and my withdraw rejected. I have attempted to contact them and have received nothing in return.

Read the casino review

5 Responses

User icon
thepogg
September 1, 2021

Hi Salej99 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 10th of September let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
Salej99
September 4, 2021

Ok, thank you I appreciate that. I received an email back from them and they said they found inconsistencies, and left it at that and said the issue has been dealt with and is closed and unrevocable

User icon
thepogg
September 11, 2021

Hi Salej99,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
Salej99
September 12, 2021

Yes, the issue has not been resolved. I was given a very simple answer, that my account was closed due to inconsistencies, with no further explanation or information regarding whether or not I would we receiving any of the money that I won.

User icon
thepogg
September 26, 2021

Tangier Casino has provided sufficient evidence to demonstrate that this account has breached the terms of use in a non-redeemable fashion. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

Salej99 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Tangiers
  • Curacao
  • Celicorp Limited

September 1, 2021

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