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Thebes – Payout


Resolved - Thebes Casino inform us that this issue has been resolved and the as the player is non-responsive to our request for updates we assume they're happy.

Read our Thebes Casino Review.

Player's Complaint

Been a month and 4 times to with drawl. Uploaded updated documents and Id twice with confirmation still no payout keep saying I need to upload documents and I'd and the email address for support and accounting won't respond and chat [did not help me]

Read the casino review

4 Responses

May 20, 2019

Hi brooksy - welcome to ThePOGG.com!

I'll approach the operator and see what we can find out for you but in future please keep your language appropriate to polite interactions or accurate when representing what other parties have said.



Jul 19, 2019

Hi brooksy,

Apologies for the delayed response. We experienced a breakdown in communication lines with this operator that has now been resolved.

Thebes Casino inform us that this payment should have been received before the end of May. Can you confirm receipt of your funds?



Jul 26, 2019

Hi brooksy,

I'm following-up on the above?



Aug 02, 2019

Hi brooksy,

If we haven't heard from you by Friday the 9th of August I'll assume you've received your funds and close this complaint.



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brooksy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Thebes
  • Curacao eGaming
  • Fifth Street

May 18, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.