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Uptown Aces - Non payment


Resolved - The submitting complainant has informed us that they have managed to resolve their issue with Uptown Aces without our involvement.

Read our Uptown Aces Casino Review.

Player's Complaint

I had a payout request of 100 dollars and I received a email saying payout had been completed but I have not received anything in my bitcoin.. It is usually instant and I get a email from bitcoin before I receive the payout confirmed email from uptown aces.. I believe they haven't payed me my winnings.

Read the casino review

3 Responses

User icon
December 6, 2019

Hi rethy1 - welcome to!

I'll contact the operator and see what we can find out for you.



User icon
December 7, 2019

Hello thabks so much thePOGG, however it has been resolved. Thanks

User icon
December 10, 2019

Hi rethy1,

Thanks for letting us know - it is appreciated!


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Rethy1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Uptown Aces
  • Deckmedia N.V.

December 6, 2019

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