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Requested withdrawal 800 eur. Few days later they sent me email that my bank card not accept the money and to send them new bank account in order to pay. I sent them full bank statement. Now they cancelled my withdrawal and asked me to deposit by new bank account and then to request new withdrawal. Please I don't like to deposit and especially using bank account. Please yr assistance. Mthanks.
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bmw4399 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 12, 2020
Hi bmw4399 - welcome back!
Due to the various 3 parties that operators have to work through to make payments, not all payment methods will be available in all situations. This is clearly laid out in the operator's terms and conditions:
As to depositing, it is standard to have to make a minimum deposit to activate a withdrawal method.