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Wild Fortune - payment problems

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Wild Fortune Casino Review.

Player's Complaint

I couldnt withraw my winning and i had made a total of deposits of 530 euro in the periode of 3december 2022 and 6 december 2022. Also apparently the casino isnt operating legaly in the netherlands wich i wasnt aware of. So i cant take any legal procedure against them in the netherlands

Read the casino review

4 Responses

User icon
thepogg
December 10, 2022

Hi ez0000 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 23rd of December let us know and we'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
December 24, 2022

Hi ez0000,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
December 29, 2022

Hi ez0000,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
January 7, 2023

Hi ez0000,

If we haven't heard from you by Friday the 20th of January we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

ez0000 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Wild Fortune
  • Malta Gaming Authority
  • N1 Interactive Ltd

December 7, 2022

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