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William Hill – Software fairness

Ruling

Found for the Casino - The data set upon which this player is drawing conclusions is too small to be considered mathematically valid.

Read our William Hill Casino Review.

Player's Complaint

I was playing 0,20p Vegas roulette William hill,software cheating after 200 spins all loosers bare one as I was covering all numbers,the virtual ball choose the empty or a lessers one Everytime lost the money in less than two hours that can't be random,I have no interruption in play ,no reality check the systeme didn't ask if I wanted to set a limit nothing,I think is a set up to take the money doesn't matter what you do it isn't fair random,that was online Vegas roulette,I was playing roulette with paddy power online before then they stopped me having more bet when was loosing @£800 they the systeme is for taking money they didn't want to cripple me like William hill take take free money? Thankyou

Read the casino review

1 Response

ThePOGG
Oct 29, 2019

Hi hillview - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. 200 spins, especially where you have been varying the bets you have been placing, is not enough to establish the fairness of a Roulette game.

Alongside this, if your claim relates to whether or not the operator should have taken action to prevent you from gambling the only party that is competent to give that assessment is the Gambling Commission, so you would need to contact them.

Sorry we cannot be of further help.

ThePOGG

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Agreement

hillview consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • William Hill
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • WHG (International) Limited

October 29, 2019