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WinBig21 – Can’t get my winnings

Ruling

Found for the Player - As is common with this operator, WinBig21 have failed to offer any response to this complaint despite repeated attempts to contact them.

We strongly advise players to avoid this operator.

Read our WinBig21 Casino Review.

Player's Complaint

Username: [EDIT]; email used: [EDIT;

back in March 2016, I was told to deposit and once I met the playthrough bonus ALL MONIES would be mine free and clear. Well I met that playtrhough bonus and to date I currently have $44,623.00 in my account; $6,000.00 in Withdrawal Status and $402 free play money. The reason they gave me for not granting me my withdrawals was because [EDIT]/the employee granted me an unauthorized bonus and on top of that I was told if and when I played the $44,623 down they would think about giving me my $6,000.00 Pending withdrawals.

Read the casino review

3 Responses

ThePOGG
May 05, 2016

Hi klhgibbs - welcome back!

Unfortunately, as with your complaint against CrazyLuck, WinBig21 are likely owned and operated by the same people and as such our chances of being able to help you get your funds back are very small.

I'll try to contact the operator and see what we can do.

ThePOGG

klhgibbs
May 31, 2016

Hello, still no response or assistance with the issue at Winbug21. Horrible, they haven't responded to any of my many emails.

ThePOGG
Jun 20, 2016

Hi klhgibbs,

Unfortunately, despite repeated efforts, we've received no response what-so-ever from WinBig21.

By this point it's safe to say that we're not going to receive a response from this operator. Sorry we couldn't have been of more help.

ThePOGG

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