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Winner Million – non-payment

Ruling

Found for the Player - As has become standard for WinnerMillion casino, we received no response from this operator what-so-ever.

Read our WinnerMillion Casino Review.

Player's Complaint

Withdrew £330 on 31.10.18

In the ‘My account’ section of website withdrawal shows as completed.

I have emailed numerous times, completed numerous online contact forms and tried unsuccessfully to connect to their live chat.

To date I have have not had a single reply.

Reading (too late) other reviews it seems I am not the only one who has never received their winnings.

Read the casino review

2 Responses

ThePOGG
Nov 16, 2018

Hi blacktab - welcome to ThePOGG.com!

Firstly as a UK citizen you should only be playing with operators who hold a UKGC license. WinnerMillion do not have a UKGC license and are breaking UK law by accepting your play.

Unfortunately you've also chosen to play with an operator who are routinely non-responsive to complaints submitted to this service. We will make efforts to contact the operator on your behalf but you need to know from the outset that the chances of success are low.

Thanks,

ThePOGG

ThePOGG
Jan 19, 2019

Hi blacktab,

Unfortunately after repeated efforts to contact WinnerMillion we've received no response what-so-ever. At this point I have no reasonable expectation of this situation changing in the near future.

All we can do at this stage is recommend that you contact the operator's regulator, who's contact information can be found by clicking on the seal at the bottom left side of the WinnerMillion site.

Sorry we could not be of more help!

ThePOGG

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Agreement

blacktab consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Winner Million
  • Curacao eGaming

November 14, 2018