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WinsPark - Strange lines on credit card bill

Ruling

Declined - If you believe that transactions have occurred on your payment method that you did not authorise you need to contact the payment provider, the company that received the funds and the police.

Read our WinsPark Casino Review.

Player's Complaint

I want to contact with "Cyprus Hermione Games". Only contact information I found was their physical address. So I don't know if this is the right place to leave a message. The problem is, that in my credit card bill there are 4 payments to Cyprus Hermione Games, and I have not bought anything from them. All dates of the payments are 27.6.

Read the casino review

1 Responses

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ThePOGG
July 25, 2018

Hi DrDot - welcome to ThePOGG.com! Hermione Games is an online gambling company that runs WinsPark, Gratorama, ScratchMania and possibly other sites. To identify the transactions you would need to consider whether you engaged with any online gambling operators around the time of these transactions. If not you need to contact your card provider and have your card cancelled as your details have been used by someone else. After that you need to contact the police to report identity theft. Unfortunately this isn't an issue that would fall within the remit of this service - it necessarily requires the involvement of the relevant law enforcement authorities and your card provider. It is possible that you may be able to reach the company to discuss your issue here - https://hermione-ltd.com/contact.html Thanks, ThePOGG

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July 25, 2018

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