Wixstars – Complain Withdrawal
Resolved - An issue with obtaining Notarized ID has been resolved and Wixstars casino claim to have paid the player. The player is non-responsive so we assume they've received their funds.
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On 26 september 2017, I made a witdrawal of 2000 euro but its still pending. Of course i have sent common documents like a copy driver's license (both sides) a copy from my debit card and a recent utility bill. These are all approved but they also ask for a document that does not exist.
They are asking for a ID document with an official stamp and a signature of a legal representative (lawyer or notary) it is impossible for me to get this document but without this document Wixstars will not cash out.
Wixstars does also not longer responing to my emails.
I hope you can help me
Thank you very much in advance.
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