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Wixstars – False Direct Marketing

Ruling

Declined - The claim amount that this complainant has submitted is below the minimum threshold that we would consider reviewing.

Read our Wixstars Casino Review.

Player's Complaint

I was sent the following via a text message "groovethief,you are eligible for 100 spins on our 3 top selling games on your next deposit!Only at Wixstars.com!T

Read the casino review

1 Response

ThePOGG
Sep 29, 2019

Hi groovethief - welcome to ThePOGG.com!

Firstly, your complaint submission is incomplete and you have used a restricted character in your submission. You would need to provide the rest of your submission again before we could review it.

Secondly, if you are looking to complain about advertising then you are likely to have greater success going to the ASA who are directly responsible for the management of advertising issues.

Finally, you've stated in your complaint that you are contesting £0.38. While we do try to ensure we set limits on the complaints we will review that are inclusive in nature, a claim for this small an amount of funds would not be a good use of this service's time. An ADR service is intended to be an alternative to the small claims court. If you would not consider submitting a claim to the courts then you likely should consider whether it as appropriate to submit a claim here.

Thanks,

ThePOGG

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Agreement

groovethief consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • WixStars
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

September 27, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.