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Zodiac – Confiscate 1000 pounds

Ruling

Found for the Casino - This player has opened multiple accounts. As such there is nothing we can do to help them.

Read our Zodiac Casino Review.

Player's Complaint

I opened an account with zodiac casino I deposit for the bonus I wagered the bonus money and I withdrawal 1000pounds. They asked for upload all the documents required. I sent all documents. They send me a email like the documents are verified and it's ok.but before the withdrawal time coming thei blocked my account and they said will confiscate the 1000 pounds because I have one more account. I play a lot of casino sou I didn't remember to have already account with the casino. They suppose to tell me when I register the new one because the details was the same. What we can do now?

Read the casino review

1 Response

ThePOGG
Sep 03, 2020

Hi 1000pounds - welcome to ThePOGG.com!

Unfortunately if you have opened an additional account there is nothing we can do to assist you. All online operators prohibit this and it is your responsibility to keep track of your accounts.

Sorry we cannot be of further help.

ThePOGG

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Agreement

1000pounds consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Zodiac
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Apollo Entertainment Limited

September 3, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.