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blacklisted casino thepogg

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This operator has ceased operation and is no longer available to play with.

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– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Withdrawals take over 24 hours.

– Low value registration incentives.


Bingo Hour Casino Review

Review last updated - May 2017.

OVERVIEW | 6.22/10


Bingo Hour Casino was established in 2015 and is part of the Imperium Network Solutions Group running on the White Hat Gaming Platform. Bingo Hour Casino is licensed by Curacao eGaming and the UKGC. They provide a range of games from: NetEnt, Cryptologic, 1x2Gaming, Leander Gaming. Their site is designed around a colour palette of bright pink and purple - they are clearly targeting the female demographic which is somewhat typical of bingo sites. They currently have no complaints logged at any of the major gambling portals.

TRUSTWORTHINESS | 7/10


Bingo Hour Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Bingo Hour Casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 7 as it does not have an affiliate program.

You can see the latest updates to BingoHour Casino's terms and conditions here.

BONUSES | 2 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 48-72 hours | 8 / 10


Bingo Hour Casino state on their website that it takes up to 48 hrs to accept a withdrawal - it does not state how long it takes to process a withdrawal once it has been accepted and therefore, we have assumed another 24 hours.

Maximum Withdrawal - Not listed on site though when asked, casino support stated that the maximum withdrawal was £5,000 per week.

Minimum Withdrawal - £30

Banking options available - Credit/Debit cards, Neteller, UKash, POLi, Paysafecard and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 4 / 10


Bingo Hour Casino use Net Entertainment software for their instant play casino and also include a selection of: Cryptologic, Leander Games and 1x2 Gaming. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 21

Slots – 166

Video Poker – 4

Live - 5

Jackpot - 8

Customer Service | 10 / 10


Email Testing Record

  • November 2016 - 2 hours 48 minutes
  • March 2016 - 17 minutes.

Licensing | 10 / 10


BingoHourCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BingoHour currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Bingo Hour Casino: Albania, Ecuador, Guyana, Laos, Panama, Papua New Guinea, Romania, Uganda, Zimbabwe, North Korea, Iran, Bolivia, Cuba, Ethiopia, Ghana, Indonesia, Kenya, Myanmar, Nigeria, Pakistan, Sao Tome and Principe, Singapore, Sri Lanka, Syria, Tanzania, Thailand, American Samoa, Belgium, Bulgaria, Denmark, France, Guam, Israel, Italy, Latvia, Northern Mariana Islands, Russia, South Africa, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands.

Contact Information:

Email : [email protected]
Postal address: Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London, United Kingdom.
Postal address: Caddell Ltd NV, Van Engelenweg 23, Curacao.
Live Chat: Available on casino website 24/7.

Restricted Countries


Players from United States NOT accepted.

Bingo Hour does not accept players from the following countries: Albania, American Samoa, Oceania, Australia, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Ghana, Guam, Guyana, Indonesia, Iran, Israel, Italy, Kenya, Democratic People's Republic of Korea, Lao People's Democratic Republic, Latvia, Myanmar, Nigeria, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Romania, Russian Federation, Sao Tome and Principe, Singapore, South Africa, Spain, Sri Lanka, Sweden, Syrian Arab Republic, Tanzania, United Republic of, Thailand, Turkey, Uganda, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Zimbabwe.

Contact


Slots RTP


Bingo Hour Casino give the RTPs for all of their slots games.

Comp Points


Bingo Hour Casino do not appear to provide a comp points system for players.

Closing Thoughts


Bingo Hour Casino have no complaints logged on any gambling portal to date. They do have a dormancy clause you should be aware of - after 12 months of inactivity any funds left in a dormant account will be donated to the Help for Heroes charity. Helpful support is available 24 hours a day 7 days a week on the casino website. Be aware that this operator has a minimum bet with bonus clause which indicates that bets on a single round of play can total no less that £0.35.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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